NEWS & UPDATES

Loyalty programs are booming, but the evidence of their effectiveness is controversial. Many companies are unsure whether and how to use...

Want to create a customer loyalty program that increases retail sales? Check out this guide on customer loyalty cards and retail rewards...

In 2019, more than 200 participants from Germany, Austria, Switzerland, Spain and Ukraine took part in the survey. Of these, around 50...

Customer Success Manager sind darauf bedacht, den Kundenlebenszyklus zu kennen und zu beeinflussen. Sie definieren Strategien und...